N844 Managing Remote Technical Teams
N844 Managing Remote Technical Teams
Regardless of how people are organized, managing a team that’s spread out in many locations can present a huge challenge, even for the most experienced leaders. Ensuring that everyone feels they’re treated fairly, preventing team members feeling isolated, getting all members to buy into the team’s objectives and stay on track is not an easy task! This training course will enable you to do all of the above ensuring your remote team is more motivated, inspired and productive.
A three-day classroom course. The course examines the different approaches required by leaders who manage remote teams through plenary discussion, individual, pair and group exercises, experiential tasks and technical practice. It also includes a highly practical & interactive rolling case study to ensure that participants learn and develop the confidence to use the various techniques described.
Participants will learn to:
Day One
Understanding behaviours
Day One PM and Day Two
Participants will be split into 2 groups and over the following day and half will apply the tools and skills learned on day one plus additional sets of skills outlined below to the challenges presented through the case study. The background of the case study will provide the ‘generic’ industry and organisation they work in, the market trends, the culture and leadership, bios of their team members and some of the issues they face. During the course each group will have to work up solutions to a range of problems (plan) and then apply these (do) in a series of group role plays, telephone calls, email exchanges, teleconferences, meetings etc. They will get real time responses to the approach taken and this will be followed by a review of learning (review) between the groups so as to share and embed the learning (learn).
This approach is based on the Kolb learning cycle of learning: plan - do - review - learn.
In between the case study working sessions there will be a series of short ‘skill injections’ that cover some of the pragmatic tools and techniques that can be applied.
These skill injections cover:
Communication skills
Meetings
Learning buddies
At the end of day two learning buddies reflect on their personal learning and apply it to the real issues they are facing.
Day Three
Performance management
Problem solving
Influencing
Note: additional skills can be included based on the types of challenges identified by participants on day one.
Learning clinic
Small groups, based on the like-minded challenges they raised on day one, apply the skills learned during the course, and develop a strategy to manage the real issue faced. This gives much more time for them to really develop a sustainable action plan.
Summary review and way forward
Those who lead or aspire to lead a geographically remote team, or who move between teams or work with other leadership teams from their own business, supply chain or contractors.
Pre-work includes:
Click on a name to learn more about the instructor
Background
Louise Hemming is an MBTI/NLP/Motivational Map practitioner and coach with a wealth of experience in HR, facilitating learning and talent development.
Louise spent seven years in retail operations before moving into HR. She has held senior HR and Learning & Development roles in Compass Group, Granada and Sainsbury over a twenty year period, before moving to work in consultancy in a range of sectors including, retail, manufacturing, hospitality, public sectors, transport and construction.
She has lead on delivering a number of transformational change and development projects with Zurich, South West Water and Smurfit Kappa winning two National Training Awards. Her expertise lies in designing and delivering leadership development solutions, executive coaching and L&D consultancy. Recently, she has been working with Network Rail, BP and the firm’s construction clients.
Courses Taught
N827: Leading and Developing High Performing Teams in the Oil and Gas Industry
N844: Managing Remote Technical Teams
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